Privacy Policy for ultramanuniverse.com

1. Introduction

At ultramanuniverse.com (“we,” “us,” or “our”), we are fully committed to safeguarding the privacy, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy laws. We respect your right to privacy and recognize our responsibility to protect your information with utmost transparency and care.

2. Scope and Data Controller

This Privacy Policy applies to all personal data collected through our website, ultramanuniverse.com, and any associated digital services or platforms provided by us. For the purposes of data protection laws, ultramanuniverse.com acts as the “data controller,” which means we determine the purposes and methods of processing your personal data. For any inquiries regarding the handling of your personal data, you may contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data:

a. Usage Data
Information about how you use our website and services, including but not limited to browser type, IP address, access times, visited pages, session durations, and referring websites.

b. Account Data
Information you provide when registering or managing an account, including your name, residential or shipping address, email address, and phone number.

c. Profile Data
Details related to your account preferences, past purchases, interests, wishlists, and behavioral data obtained from interaction with products or promotions.

d. Communication Data
Records of interactions including support requests, inquiries, and correspondence whether by email, contact forms, or messaging tools on ultramanuniverse.com.

e. Technical Data
Device-identifying information such as device type, operating system, screen resolution, system configuration, and browser settings.

f. Transaction Data
Information pertaining to purchases made through our platform, including billing details, delivery addresses, payment methods, and order history.

g. Preference Data
Data reflecting your marketing communication choices, language preferences, and areas of interest related to Ultraman content and merchandise.

4. Legal Bases for Processing

We process personal information under the following legal bases:

– Consent: When you have given clear permission for us to process your personal data for specific purposes.
– Contractual Necessity: Where processing is required to fulfill a contract with you, such as completing an order or providing services you request.
– Legal Obligation: Where processing is necessary for compliance with a legal or regulatory obligation.
– Legitimate Interest: Where we have a genuine interest in processing data for business purposes, provided your rights and interests do not override those interests.

5. Your Rights Under GDPR and CCPA

As a data subject, you have the following rights:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request we delete your personal information in certain situations.
– Right to Restriction: You can ask us to limit or restrict the processing of your data in specific circumstances.
– Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
– Right to Opt-Out (CCPA): California residents may request that their personal data not be sold or shared.
– Right Not to Be Subject to Automated Decision-Making (GDPR): We do not conduct any automated decision-making or profiling that produces legal or similar significant effects.

To exercise any of these rights, please contact [email protected].

6. Security Measures

We implement robust security measures to protect your personal data, including:

– End-to-end encryption during data transmission.
– Role-based access controls and multi-factor authentication.
– Regular, encrypted backups of all critical data.
– Ongoing staff training on data protection and security best practices.

While no method of transmission or storage is completely secure, we maintain industry-standard safeguards to ensure your information is not accessed or disclosed without authorization.

7. International Transfers

Personal data collected on ultramanuniverse.com may be transferred to and processed in countries outside your own jurisdiction, including countries that may not provide the same level of protection. In such cases, we rely on:

– EU Standard Contractual Clauses (SCCs),
– UK International Data Transfer Agreements (IDTAs),
– Or certification schemes where applicable (e.g., the EU-U.S. Data Privacy Framework).

We take steps to ensure that your information remains protected in accordance with applicable legal requirements.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

– Usage and Technical Data: Retained for up to 12 months.
– Account and Profile Data: Retained for the duration of your active account and up to 24 months following account closure.
– Transaction and Communication Data: Retained for up to 7 years for legal and accounting purposes.
– Preference Data: Retained until you withdraw consent or unsubscribe.

After these periods, your personal data will be securely deleted or anonymized.

9. Cookie Policy

ultramanuniverse.com uses cookies and similar technologies for the following purposes:

– Essential Cookies: Require functionality (e.g., login sessions, shopping carts).
– Functional Cookies: Enhance website personalization and user experience.
– Analytics Cookies: Track usage patterns for site optimization (e.g., Google Analytics).
– Performance Cookies: Measure performance and identify usability improvements.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you will be prompted with a cookie consent banner upon your first visit to ultramanuniverse.com. You may manage cookie preferences at any time through our cookie settings interface or your browser configuration. We only deploy non-essential cookies when explicit consent has been granted.

California residents may also opt out of cookies that constitute “sales” or “sharing” of personal data under CCPA definitions.

11. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with personal data without verified parental consent, we will promptly delete that information. Parents or legal guardians who believe their child has submitted personal information may contact us at [email protected] to request removal.

12. Policy Updates and Notifications

We reserve the right to modify or update this Privacy Policy from time to time. Significant changes will be communicated by prominent notice on ultramanuniverse.com or through direct communication where feasible. You are encouraged to review this policy periodically to remain informed of our data protection practices.

13. Contact Us

Questions, requests, or concerns related to this Privacy Policy or the exercise of your legal rights should be directed to:

Email: [email protected]

We confirm our commitment to full compliance with relevant data protection legislation and to maintaining a transparent and respectful relationship with our users. For any concerns relating to privacy practices at ultramanuniverse.com, we welcome you to reach out using the contact details above.